Terms of Service

By using the Services you accept these Terms and the policies they reference (including the Privacy Policy and Cookie Policy). If you accept on behalf of an entity, you represent and warrant that you are authorised to bind that entity. If you do not agree, do not use the Services.

“Services” means AMT’s green-compliance digitalization products and related consulting and support, including but not limited to the sustainability data platform, carbon accounting, ESG, compliance reporting and related modules, together with the website and documentation. The specific scope, features and service levels are governed by the order form or service agreement signed by the parties.

Some Services require an account. You must provide true, accurate and complete information and keep it up to date, safeguard your credentials, and remain responsible for all activity under your account. Notify us immediately of any unauthorised use.

Fees, billing cycles and payment terms for paid Services are as set out in the order form or service agreement. Except as required by law or otherwise agreed, fees paid are non-refundable. We may adjust pricing on prior notice, effective from the next billing cycle. We may suspend Services for overdue payment.

We may offer free trials or demos. Trial Services are provided “as is”, may be limited in features, capacity or duration, and we may change or end them at any time. After a trial ends, access and data may be disabled or deleted unless you convert to a paid subscription.

The Customer retains all rights and ownership in the business data it uploads to the Services (“Customer Data”). The Customer grants AMT a limited, non-exclusive licence to process Customer Data solely to provide and improve the Services and to meet these Terms and legal obligations. AMT will not use Customer Data for purposes beyond those agreed.

All intellectual property in the Services and their software, documentation, trademarks, interfaces and content (excluding Customer Data) belongs to AMT or its licensors. Except for the limited rights expressly granted, you may not copy, modify, reverse-engineer, sell or otherwise exploit the Services.

You agree to use the Services lawfully and in compliance, and to ensure that:

• You have the necessary rights and lawful basis for Customer Data, including any consents required for personal information;
• You do not upload unlawful, infringing or malicious content, or content that violates third-party rights;
• You do not abuse, interfere with, or attempt unauthorised access to the Services or their underlying systems.

We will provide the Services with reasonable skill and care. Except as expressly stated in these Terms or a service agreement, the Services are provided on an “as is” and “as available” basis, without implied warranties of fitness for a particular purpose, compliance outcomes, or uninterrupted or error-free operation. Final responsibility for regulatory filings rests with the Customer under applicable law; AMT’s tools and guidance do not constitute legal advice.

We strive to maintain high availability, with target monthly availability set out in the applicable service levels. We may suspend the Services for planned or emergency maintenance or force majeure, using reasonable efforts to give prior notice. Specific SLA, RTO and RPO commitments are governed by the service agreement; see also Trust Center · Incident Response & Business Continuity.

We perform regular backups of production data and operate disaster-recovery mechanisms. Customers should also export and keep local copies of Customer Data as needed. Customers can export Customer Data on a schedule or on demand, as described in the service documentation.

We maintain an ISO/IEC 27001 information-security management system and apply encryption, access control, auditing and monitoring to protect the Services and Customer Data. Security incidents are handled through a tiered response process, with timely notification of affected customers after confirmation, as required by law. See Trust Center · Information Security.

Customer Data is stored in China by default. Where cross-border transfer is needed, we use compliant routes such as the CAC standard-contract filing, the Shanghai FTZ negative-list pilot or a security assessment, with responsibilities allocated between us and the Customer. See Trust Center · Cross-Border Data Compliance.

We may change, upgrade or discontinue features of the Services on prior notice. Either party may terminate in accordance with the service agreement. On termination, you must stop using the Services, and we will handle and delete Customer Data in line with the agreed retention period.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special or consequential losses. Except for liability arising from wilful misconduct or gross negligence, personal injury, or liability that cannot be limited by law, AMT’s aggregate liability under these Terms is capped at the fees actually paid by the Customer in the 12 months preceding the event giving rise to the liability.

If a party cannot perform these Terms due to force majeure (including natural disasters, war, governmental acts, network or power outages, or major public-health events), that party is not liable for non-performance to the extent affected, but must give prompt notice and use reasonable efforts to mitigate.

We may update these Terms from time to time. Material changes will be notified in advance via a website notice or other appropriate means. Updated Terms take effect on the date posted, and your continued use of the Services constitutes acceptance.

These Terms are governed by the laws of the People’s Republic of China. Any dispute arising out of or relating to them shall first be resolved amicably; failing that, either party may bring proceedings before the competent People’s Court at AMT’s principal place of business (Shanghai).